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Terms of Service

Last updated: September 5, 2025

Welcome to Postlet! These Terms of Service ("Terms") govern your use of our virtual try-on clothing platform. By using our services, you agree to these terms.

Service Description

Postlet provides AI-powered virtual try-on services that allow you to:

  • Upload reference photos and clothing items
  • Generate virtual try-on images using advanced AI technology
  • Save and manage your virtual try-on history
  • Access various styling and clothing recommendation features

Our service is intended for personal use and entertainment purposes.

Account Requirements

Eligibility

  • You must be at least 18 years old to use our service
  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person is allowed

Account Security

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activity under your account

Acceptable Use Policy

Permitted Uses

  • Upload images of yourself or with explicit consent
  • Use the service for personal styling and entertainment
  • Generate virtual try-on images for clothing selection
  • Share results on social media with appropriate attribution

Prohibited Activities

  • Upload images of minors under 18 years of age
  • Upload inappropriate, offensive, or explicit content
  • Use the service for commercial purposes without permission
  • Attempt to reverse engineer or copy our technology
  • Upload images without proper consent or rights
  • Use the service for harassment, discrimination, or illegal activities
  • Attempt to compromise the security of our platform
  • Share account credentials with others

Content & Intellectual Property

Your Content

  • You retain ownership of images you upload
  • You grant us license to process images for our services
  • You are responsible for ensuring you have rights to uploaded content
  • Generated results are available for your personal use

Our Technology

  • Postlet platform and AI technology are our intellectual property
  • You may not copy, modify, or distribute our technology
  • Our algorithms and processing methods are trade secrets

Payment & Subscriptions

Free and Paid Services

  • Basic features may be available for free with limitations
  • Premium features require a paid subscription
  • Pricing is clearly displayed before purchase
  • Payments are processed securely through Stripe

Billing Terms

  • Subscriptions auto-renew unless cancelled before renewal
  • You can cancel your subscription at any time
  • Refunds are generally not provided for partial billing periods
  • We may change pricing with 30 days advance notice

Service Availability

Uptime and Maintenance

  • We strive for high service availability but cannot guarantee 100% uptime
  • Scheduled maintenance will be announced in advance when possible
  • We may temporarily suspend service for technical issues

AI Generation Quality

  • Results may vary based on image quality and complexity
  • AI technology is continuously improving but not perfect
  • We do not guarantee specific quality or accuracy of results

Privacy & Data Handling

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

  • Images are processed securely and privately
  • Personal data is protected according to privacy laws
  • You can request data deletion at any time
  • We never sell or share your personal images

Disclaimers

  • Virtual try-on results are for entertainment and preview purposes
  • Actual clothing fit may differ from AI-generated results
  • Colors and textures may not be perfectly represented
  • Results should not be used for medical or professional purposes
  • We are not responsible for decisions made based on our results

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for our services
  • We are not liable for indirect, consequential, or punitive damages
  • We do not warrant uninterrupted or error-free service
  • You use our service at your own risk

Account Termination

By You

  • You may close your account at any time through account settings
  • Closing your account will delete your data according to our privacy policy
  • Active subscriptions will continue until the end of the billing period

By Us

  • We may suspend or terminate accounts for violations of these terms
  • We may discontinue the service with reasonable notice
  • Terminated accounts forfeit access to generated content

Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the jurisdiction where Postlet is incorporated.

Contact Us

If you have questions about these Terms of Service:

Email: founders@postlet.ai

We will respond to legal inquiries within 5 business days.

Terms Updates

We may update these Terms of Service from time to time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated terms.